Shipping
We can ship to any address in the Continental United States. Please contact us for shipping rates outside the Continental United States.
Merchandise Total Shipping & Handling
Special offer;
We offer free shipping and handling for most orders shipped within the Continental United States.
However this may change at any time.
Delivery Time
PLEASE ALLOW 2 - 4 DAYS FOR THE WAREHOUSE TO PROCESS AND SHIP YOUR ORDER PLUS UPS OR USPS TRANSIT TIME FROM OHIO. Packages can be shipped with signature required at time of delivery.
To check your Order Status:
email: nextenergysyore@aol.com
phone: (440) 227-3042
Returns
Return Policy: Your purchase is never final. You can return any purchase within 30 days for any reason. If you want a replacement for a damaged item or wrong item shipped, please let us know. We will send a replacement. If you want a refund and do not want a replacement, please inform us by e:mail or phone.Your refund will be processed to you upon the return of the product. The product must be in new condition and in the original packaging to receive consideration for a refund. There are a few exceptions as seen above. (less Shipping and Handling). Your credit will be issued in the same manner payment was made to thenextenergystore.com. PLEASE ALLOW up to 2 WEEKS for credits to be issued. We must receive your return within 30 days after the date you received your items in the same packaging received by you. No returns will be accepted after 30 days. Please contact us first for our return to address. Please use a trackable package delivery. i.e. UPS GROUND or USPS PRIORITY with delivery confirmation. We want your shopping experience to be a pleasant one and if there is an occasion you need to return an item we have a no questions asked policy.
Please contact us first 440-227-3042 for our return to address and return authorization number. Please use a trackable package delivery. i.e. UPS GROUND or USPS PRIORITY with delivery confirmation. We want your shopping experience to be a pleasant one and if there is an occasion you need to return an item we have a no questions asked policy.
Legal status of products: By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age. suntwinheaters.com will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers. ANYONE attempting to falsify information or defraud our company in any way, WILL be turned over to the proper authorities. Any attempts at extortion or entrapment will also be met with swift legal action! Thank You
We will send you a refund (less restocking fee) of the purchase price or replacement, whichever you prefer.
If you have any questions about thenextenergystore return policy or products, please contact us immediately at nextenergysyore@aol.com or 440-227-3042 between the hous of 8:00am and 8:00PM est.
Buyer Responsibility
| Legal status of products: It is the responsibility of the buyer, not the seller, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from suntwinheaters.com. All equipment is sold subject to public law 90-351, title III, U.S.D., Section 2511, and any local, state or federal ordinances. Consult your local and state laws before ordering if you are in doubt. Absolutely no sales to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age. thenextenergystore.com will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers.
ANYONE attempting to falsify information or defraud our company in any way, WILL be turned over to the proper authorities. Any attempts at extortion or entrapment will also be met with swift legal action!
Thank you.
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